Its hard to put into words what id like to do to the developers of this product, Since its part of office 365 I decided to deploy it at a small site.
What followed was months of support calls trying to get this junk to work, First I uploaded the content to the team site since they already have an access application and a newsfeed there it got about half the files up and then stalled for hours doing nothing... No messages no warnings just endless syncing, A phone call to 365 support and we learn that only 5000 files can sync to a team site
So now we have to start from scratch again, Uploading the files to the onedrive section (confusing the hell out of the customer) and we finally got them all uploaded. What followed was three weeks of daily support calls with random files not syncing, the entire program crashing on start-up needing to completely re-sync everything again, Leading to another call to 365 support the agent askes to get the file count and says that we are "within the limit" what limit I ask? "the 20,000 limit"
Wait nothing like this was mentioned here, There was no fine print or mentions of limitations...
To make things worse we are told the reason why the sync process is braking randomly is because the file names have characters that are not allowed
Invalid characters
SharePoint Online
The following characters in file or folder names aren't supported when you sync OneDrive for Business with SharePoint Online:
\
/
:
*
?
"
<
>
|
#
%
Additionally, a file or folder name that begins with a tilde (~) isn't supported.
SharePoint Server 2013
The following characters in file name aren't supported when you sync OneDrive for Business with SharePoint Server 2013:
\
/
:
*
?
"
<
>
|
#
{
}
%
~
&
A file name that begins with a period (.) or a tilde (~) isn't supported.
How the hell are you meant to sell this to a customer ? So we followed their advice and used a BFR to get rid of he characters and the problems still persisted the only solution Microsoft had was "repair the library" or "clear the upload cache" which are simply ways of saying download everything again and hope this problem doesn't repeat itself.
After searching online I discovered that this problem has been around since day 1 and still hasn't been fixed.
So since the onedrive developers are completely incompetent and since I cant just get them to switch to another provider (The contract sold them one service for mail file and site hosting) I bypassed the sync functionality entirely
And for a full week there wasn't a single support call for this junk but it was shortlived.
This message greeted the users at the site as they returned to work
So that's how far ive got with this junk, I just thought id ask here to see if anyone had any ideas what to try next since Microsoft support is utterly pathetic.
Question
TPreston
Its hard to put into words what id like to do to the developers of this product, Since its part of office 365 I decided to deploy it at a small site.
What followed was months of support calls trying to get this junk to work, First I uploaded the content to the team site since they already have an access application and a newsfeed there it got about half the files up and then stalled for hours doing nothing... No messages no warnings just endless syncing, A phone call to 365 support and we learn that only 5000 files can sync to a team site
So now we have to start from scratch again, Uploading the files to the onedrive section (confusing the hell out of the customer) and we finally got them all uploaded. What followed was three weeks of daily support calls with random files not syncing, the entire program crashing on start-up needing to completely re-sync everything again, Leading to another call to 365 support the agent askes to get the file count and says that we are "within the limit" what limit I ask? "the 20,000 limit"
Wait nothing like this was mentioned here, There was no fine print or mentions of limitations...
https://onedrive.live.com/about/en-us/business/
To make things worse we are told the reason why the sync process is braking randomly is because the file names have characters that are not allowed
How the hell are you meant to sell this to a customer ? So we followed their advice and used a BFR to get rid of he characters and the problems still persisted the only solution Microsoft had was "repair the library" or "clear the upload cache" which are simply ways of saying download everything again and hope this problem doesn't repeat itself.
After searching online I discovered that this problem has been around since day 1 and still hasn't been fixed.
http://community.office365.com/en-us/f/154/t/244515.aspx
So since the onedrive developers are completely incompetent and since I cant just get them to switch to another provider (The contract sold them one service for mail file and site hosting) I bypassed the sync functionality entirely
https://support.microsoft.com/en-us/kb/2616712
And for a full week there wasn't a single support call for this junk but it was shortlived.
This message greeted the users at the site as they returned to work
So that's how far ive got with this junk, I just thought id ask here to see if anyone had any ideas what to try next since Microsoft support is utterly pathetic.
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